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Privacy Policy

The Personal Stylist Academy

Effective Date: 1 July 2026

The Personal Stylist Academy, operated by Julia Rose Styling ("we", "our", or "us"), is committed to protecting your privacy and handling your personal information responsibly and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, apply for or enrol in our programmes, attend training, or otherwise interact with us.

By using our website and services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect and process the following information:

Personal Information

  • Name

  • Email address

  • Telephone number

  • Postal address

  • Business information (where applicable)

  • Any information you provide during enquiries, applications, enrolment, or participation in Academy programmes

Student Information

  • Course enrolment details

  • Attendance records

  • Assignment submissions

  • Assessment results

  • Feedback forms and questionnaires

Payment Information

Payments are processed securely through third-party payment providers such as Stripe and PayPal.

We do not store full payment card details on our systems.

Technical Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data

  • Cookie and analytics information

2. How We Use Your Information

We use your personal information to:

  • Process applications and enrolments

  • Deliver Academy programmes and services

  • Communicate important course information and updates

  • Provide student support

  • Process payments and maintain financial records

  • Improve our website, programmes, and customer experience

  • Comply with legal, regulatory, and tax obligations

  • Send marketing communications where you have provided consent

3. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following lawful bases:

Contract

To fulfil our obligations when you purchase or participate in an Academy programme.

Legitimate Interests

To operate and improve our business, provide customer support, and maintain records.

Consent

For marketing communications and certain optional activities where consent is required.

Legal Obligation

Where we are required to retain or disclose information under applicable law.

4. Marketing Communications

We may send you information about Academy programmes, events, promotions, and related services if you have opted in to receive marketing communications.

You can unsubscribe at any time by:

Withdrawing consent will not affect communications necessary to provide services you have purchased.

5. Sharing Your Information

We may share information with trusted service providers who assist us in operating our business.

These may include:

  • Wix (website hosting)

  • Stripe and PayPal (payment processing)

  • Google Workspace (email and file storage)

  • Mailchimp, Flodesk, ConvertKit, or similar email marketing platforms

  • Professional advisers, accountants, or legal advisers where necessary

All third-party providers are required to process data securely and only for the purposes for which it was shared.

We do not sell your personal information.

6. Data Storage & Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, misuse, alteration, or disclosure.

Your information is stored using secure systems and reputable service providers.

Access to personal information is limited to individuals who require it for legitimate business purposes.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Deliver our services

  • Meet legal, accounting, and tax obligations

  • Resolve disputes

  • Enforce our agreements

When information is no longer required, it will be securely deleted or anonymised.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information where applicable

  • Restrict or object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request transfer of your information to another provider where applicable

To exercise any of these rights, please contact:

info@thepersonalstylistacademy.com

We may request proof of identity before responding to certain requests.

9. Cookies

Our website uses cookies and similar technologies to improve user experience, analyse website performance, and understand visitor behaviour.

You can control cookie settings through your browser preferences.

10. International Data Transfers

Some of our service providers may store or process information outside the United Kingdom.

Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place to protect your information in accordance with UK data protection laws.

11. Children's Privacy

Academy programmes are intended for individuals aged 18 and over.

We do not knowingly collect personal information from children under the age of 18. If we become aware that such information has been collected, we will take reasonable steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on our website and become effective immediately upon publication unless otherwise stated.

13. Contact Information

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact:

The Personal Stylist Academy
Operated by Julia Rose Styling
📧 info@thepersonalstylistacademy.com
🌐 www.thepersonalstylistacademy.com

If you are unhappy with how your data has been handled, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Information Commissioner's Office (ICO)

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